FAQs
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About MyBazaar
MyBazaar is an all-in-one platform that lets you create your own online store or marketplace, under your own domain name, without any coding.
Anyone who wants to take their business online! MyBazaar supports all types of businesses be it B2C, B2B, services, ticketing, rentals, or food delivery.
MyBazaar has been observed to be upto 70% more cost-effective than traditional e-commerce platforms like Shopify, Woocommerce, etc. primarily due to its zero transaction fees on UPI payments and competitive pricing structure. Additionally, MyBazaar's SaaS model eliminates the need for extensive technical resources, further reducing overall costs for merchants.
Yes! You can build retail stores, service-based platforms, event or ticketing systems, and multi-vendor marketplaces.
Currently, Out of the box, MyBazaar is designed primarily for Indian merchants, fully integrated with Indian payment gateways and logistics. If you'd like to use MyBazaar outside India, you may need to set up additional configurations. Please reach out to support@mybazaar.co.in and our representatives will assist you further.
Yes. Merchants can manage their store, products, and orders directly from the MyBazaar mobile app on Android. iOS app is coming soon. For the Merchant stores, we provide both Android and iOS apps for customers to browse and shop easily.
Yes. You can integrate MyBazaar with your existing site or domain, and even migrate your catalog easily.
MyBazaar does not support illegal, restricted, or adult content businesses as per government and payment regulations.
Getting started
Sign up at mybazaar.co.in, choose your business type, add your products or services, connect your domain, and launch your store.
The store itself is ready in a few minutes — catalog, checkout and all. Taking payments follows a little later, because your payment gateway verifies you itself before it will settle money to your bank, over calls and email. Start that step the day you sign up, and take orders in the meantime.
Not at all. MyBazaar is a 100% no-code platform with a simple visual interface. We do provide libraries and SDKs for those who want ultimate control and customizations.
You’ll need your business name, PAN, GST (if applicable), and an active bank account for payouts. Additional documents may be required based on your business type and region.
Yes! You can link any custom domain you own to your MyBazaar store.
Yes. Our team can help you migrate products, customers, and data from your previous platform. Please reach out to our support team for assistance.
MyBazaar strives to serve merchants in multiple regional languages. Currently, the platform supports English, with plans to add more languages soon. Please contact our support team for the latest updates on language availability.
Yes, our team guides you step-by-step during onboarding and helps with compliance and store setup. Upon Signup, you'll get a email/call to help with Onboarding
Pricing
Currently, MyBazaar is in it's Beta Phase. We offer two plans- Beta Starter and Enterprise plans. Beta Plan is self serve and should be sufficient for most use cases. If you have some complex use case, please reach out to support for Enterprise plans.
Yes! You can explore MyBazaar with a 1 month free setup period before choosing your subscription plan.
Yes. You can upgrade, downgrade, or cancel your plan anytime directly from your dashboard.
You can pay securely via UPI, debit/credit card, or net banking. Automated invoices are generated each billing cycle.
MyBazaar has partnered with leading payment gateways that facilitate smooth transactions. Transaction charges depend on your chosen payment gateway and plan. With our preferred tier Payment Gateway partners, you get 0% transaction fees on UPI payments across all plans.
We understand that sometimes plans need to change. Refunds for early cancellations are processed on a case-by-case basis. Please refer to our refund policy or contact support for assistance.
Yes, enterprise plans are available for high-volume businesses and white-labeled solutions. Contact sales for details.
Features
MyBazaar includes catalog management, order tracking, inventory control, invoicing, payment processing, and analytics.
Yes! MyBazaar supports selling digital downloads, courses, and services along with physical products.
Yes, you can create and manage a marketplace where multiple vendors sell under your platform. There may be additional compliance requirements based on your region and business type. Please contact our support team for guidance.
Yes, you can create and manage a marketplace where peer to peer transactions occur directly between users. There may be additional compliance requirements based on your region and business type. Please contact our support team for guidance.
Yes, MyBazaar provides a wide range of templates, layout options, and branding controls. Our team can also assist with custom design services if needed. Many of our clients have been eligible for extensive free customizations. Please reach out to our support team for more details.
Yes, you can view sales insights, top-selling products, customer behavior, and performance reports.
Yes, you can send order notifications, chat with customers, and share products directly via WhatsApp. These are offered through our Whatsapp plugin at additional cost. Please reach out to support for assistance
Yes, invoices are automatically generated and shared with customers upon order completion.
Yes, you can create staff accounts with role-based permissions and activity logs.
Orders & delivery
All orders are displayed in your dashboard where you can confirm, pack, ship, and track deliveries.
Yes, MyBazaar connects with major courier partners for automated label generation and tracking.
Yes, you can manage deliveries manually or through your own delivery partners.
Yes, customers receive real-time tracking links and status updates automatically. We offer multiple solutions for this, even for self managed deliveries
Yes, you can configure delivery fees based on distance, order value, or weight.
Yes, you can define serviceable pincodes or regions for your delivery zones.
You can cancel orders anytime before dispatch, and the customer will be notified instantly.
Yes, MyBazaar supports pre-orders, reservations, and delivery scheduling features.
Payments & refunds
UPI, credit/debit cards, net banking, and wallets are supported via our Payment Gateway Partners. COD can be enabled optionally. Please reach out to support for additional assistance
Payments are deposited directly into your linked business bank account, typically, within T+2 Days.
Settlements typically occur within 1–3 business days, depending on your payment gateway.
Yes, if your plan and payment provider support it, EMI and BNPL options can be enabled.
MyBazaar does not charge any transaction fees. Our Payment Gateway Partners may charge MDRs. For our preferred Payment Gateway Partners, UPI transactions are 0% fee; other methods will have variable fee structures. Please contact support for details, or refer to the onboarding email for the latest MDRs offered.
Refunds can be initiated directly from your dashboard. The amount is credited to the customer’s payment method.
Yes, you can issue full or partial refunds for eligible orders.
Yes, you can view all transactions, settlements, and fees in the Payments section of your dashboard.
Help & support
You can reach us via live chat, email, or through the in-app help section. We're available 7 days a week. We guarantee responses within 24 hours throughout the week.
Yes, our onboarding team guides you through setup, verification, and initial configuration.
Yes, support and onboarding assistance are also available via WhatsApp for quick responses.
You can report issues through the 'Help' section or by contacting support. Our team typically resolves issues within 24–48 hours.
Yes, MyBazaar has a growing merchant community where users share tips, updates, and feature requests.
Absolutely. You can submit requests via your dashboard or email them to our product team.